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Precautionary Measures against COVID-19 at TWC Centres

Updated as of 2 March 2023

Dear Parents,
Safeguarding the health and well-being of our students and staff is paramount to us. We would like to share with you the latest measures against COVID-19 at our centres to safeguard our TWC and MQ community during their physical lessons.

Measures for TWC and MQ students who are unwell or test positive for COVID-19

1) Students tested positive for COVID-19

  • Your child may come for physical lessons only if they test negative at least 72 hours after the first ART test.

  • If your child continues to test positive after 72 hours, they may come for physical lessons after Day 7, 12pm.


In the event your child misses a physical lesson, they can choose to take their lesson online, or to go for a replacement lesson. Please approach our friendly front desk staff for assistance on this.

 2) Students exhibiting ARI symptoms during physical lessons

  • To protect the health of our students, our centre staff will watch out for students with flu-like or respiratory symptoms. 

  • If your child exhibits such symptoms during their lesson, we seek your understanding that we may have to send them home.

If your child has had close contact with someone who is tested positive for COVID-19, you are highly encouraged to have them take an Antigen Rapid Test (ART) before their lesson on the same day. 

Other Measures at TWC Group

1​. Staff tested positive for COVID-19

  • Likewise, to protect your child, our staff follows the same measures as our students if they are tested positive for COVID-19.

  • Staff will only return to the workplace if they test negative at least 72 hours after the first ART test. If they continue to test positive after 72 hours, they may return to the workplace only after Day 7, 12pm.


2. 15-Minute Staggered Class Timings

  • Allows our teachers to dismiss and admit students into the classrooms with minimal to no contact between different classes. 

  • Prevents crowding during change-over period.

  • Reduces unforeseen risks by having many children outside our centres.

3. Employee Work Arrangements

  • Up to 50% of the HQ team continue to work in the office each week on A/B shift arrangement.

4. Management of Unwell Students

  • Students who are deemed to be unwell will be asked to wait in the isolation room for their parents.

  • While waiting to be picked up, your child will be asked to wear a mask. We will provide them with a mask if they do not already have one. 

We will continue to monitor the situation and update our precautionary measures where necessary to safeguard the health of our students and staff. Please feel free to contact our teams (TWC: | MQ: for any enquiries and we’ll be glad to assist you.


Thank you for your continued support and trust in The Write Connection Group.


Warmest regards,

The Write Connection Head Office

SMM situations
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